---
title: Privacy Policy | Gailerie
description: How Gailerie collects, uses and protects your personal information — HubSpot cookies and CRM records, photo consent, retention and your rights.
image: https://www.gailerie.com/hubfs/Logo.jpg
---

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[Gailerie](https://www.gailerie.com/?hsLang=en)

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- [Booking Process](https://www.gailerie.com/#booking-process)
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- [FAQ](https://www.gailerie.com/#faq)

[Home](https://www.gailerie.com/?hsLang=en)  /  Privacy Policy

Legal

# Privacy Policy

 This policy explains what personal information Gailerie collects, why we collect it, who we share it with, and the choices you have.

## On this page

1. [1. Who we are](https://www.gailerie.com/privacy-policy#p1)
2. [2. Information we collect](https://www.gailerie.com/privacy-policy#p2)
3. [3. How we use information](https://www.gailerie.com/privacy-policy#p3)
4. [4. Cookies & tracking](https://www.gailerie.com/privacy-policy#p4)
5. [5. Service providers](https://www.gailerie.com/privacy-policy#p5)
6. [6. Messages we send you](https://www.gailerie.com/privacy-policy#p6)
7. [7. How we share information](https://www.gailerie.com/privacy-policy#p7)
8. [8. Photographs of your nails](https://www.gailerie.com/privacy-policy#p8)
9. [9. Data retention](https://www.gailerie.com/privacy-policy#p9)
10. [10. Security](https://www.gailerie.com/privacy-policy#p10)
11. [11. Your rights & choices](https://www.gailerie.com/privacy-policy#p11)
12. [12. Children's privacy](https://www.gailerie.com/privacy-policy#p12)
13. [13. Third-party links](https://www.gailerie.com/privacy-policy#p13)
14. [14. Changes to this policy](https://www.gailerie.com/privacy-policy#p14)
15. [15. Contact us](https://www.gailerie.com/privacy-policy#p15)

**Effective date:** 19 August 2026 **Last updated:** 21 August 2026

## 1. Who we are

 Gailerie ("Gailerie", "we", "us" or "our") is a home-based nail service operated by Avegail Tongol, located at Camachiles Phase 2, Mabalacat City, Pampanga. We are the party responsible for the personal information described in this policy.

 This policy applies to [www.gailerie.com](https://www.gailerie.com/?hsLang=en), to our booking and contact forms, and to the information we hold about clients and enquirers. By using the site or booking an appointment, you agree to the practices described here.

## 2. Information we collect

### Information you give us

- **Contact details** — name, email address, phone number.
- **Booking details** — the service you selected, appointment date and time, and your appointment history.
- **Design references** — the photos of nail designs you send to our [Facebook](https://www.facebook.com/gailerienails) or [Instagram](https://www.instagram.com/gailerienails/) page, and the email address you include with them. Sending these is step two of booking. The photos stay in the message thread on that platform; we note what you asked for against your booking so the design can be planned.
- **Messages** — anything you write in a contact form, email, text message or direct message.
- **Service-relevant health information** — allergies, sensitivities, skin or nail conditions, pregnancy, or medication that could affect a treatment. You choose whether to share this; we ask because it affects what is safe to use on you. We treat it as confidential and use it only to deliver your service safely.
- **Preferences** — shape, length, colours and finishes you like, so repeat visits are faster.

### Information collected automatically

- **Device and usage data** — IP address, browser type, operating system, referring page, pages viewed, and time spent on the site.
- **Cookie identifiers** — set by us and by HubSpot, as described in section 4.

### What we do not collect

 We do not accept card payments, so we never handle or store card numbers. Cash is taken at your appointment; bank transfers and e-wallet payments (GCash, Maya) are made directly to us through your own bank or wallet app, and we see only what that app shows us — typically the sender name, the amount and a reference number. We do not knowingly collect information from children (see section 12), and we do not buy personal information from data brokers.

## 3. How we use information

We use personal information to:

- Schedule, confirm, reschedule and remind you about appointments.
- Deliver your service safely and consistently, including honouring allergies and preferences.
- Respond to enquiries, quotes and design questions.
- Take payment, issue receipts and keep business records.
- Send service messages you would expect — confirmations, reminders, changes to your appointment, or closures.
- Send marketing emails about offers, availability and new services, *only* where you have opted in (see section 6).
- Understand which pages and services are popular so we can improve the site.
- Protect the business against fraud, no-show abuse and misuse of the site, and comply with our legal and tax obligations.

 Where the GDPR or UK GDPR applies to you, our legal bases are: performance of a contract (booking and delivering your appointment); legitimate interests (running and improving a small business, security, and record-keeping); consent (marketing messages, non-essential cookies, and any health information you share, which we treat as special category data); and legal obligation (tax and accounting records).

## 4. Cookies & tracking

 Cookies are small files stored on your device. This site uses them in three ways:

- **Strictly necessary** — needed for the site, forms and booking embed to function and to keep them secure. These cannot be switched off.
- **Analytics** — HubSpot's tracking code sets cookies (including `hubspotutk`, `__hstc`, `__hssc` and `__hssrc`) to recognise a returning visitor, measure page views, and connect a form submission to the visits that preceded it.
- **Functional** — remembering choices such as a dismissed banner or your cookie preferences.

 The HubSpot visitor cookie is what allows us to see that the person who booked is the same person who browsed the services page. It is stored on your device for up to six months (session cookies expire when you close your browser).

 You can refuse or delete cookies in your browser settings, and where required by law we ask for your consent through a cookie banner before setting non-essential cookies. Blocking cookies may stop the booking form from working properly. We honour Global Privacy Control (GPC) signals where the law requires it. We do not use cookies to serve cross-site behavioural advertising.

## 5. Service providers

 We use a small number of trusted providers to run the business. They may process your information on our behalf, under contract, and only for the purposes we specify:

- **HubSpot, Inc.** — our website CMS, CRM, forms, appointment scheduling and email marketing. HubSpot stores client records, form submissions and communication history, and provides the analytics described above. See HubSpot's own privacy notice at [legal.hubspot.com/privacy-policy](https://legal.hubspot.com/privacy-policy).
- **Banks and e-wallet providers** — where you pay by bank transfer or e-wallet (GCash, Maya), the payment is made through your own bank or wallet provider rather than through us. They handle the transaction under their own terms and privacy policies, and we receive only the confirmation their app shows us.
- **Meta Platforms, Inc.** — our [Facebook](https://www.facebook.com/gailerienails) and [Instagram](https://www.instagram.com/gailerienails/) pages, where you send design references and where we answer questions. Messages you send there are held by Meta under its own terms, and we can read them only through those pages. See Meta's privacy policy at [facebook.com/privacy/policy](https://www.facebook.com/privacy/policy/).
- **Email and messaging** — used to reply about your design, send reminders and any necessary updates, and, where you have opted in, marketing.
- **Hosting and infrastructure** — the servers that deliver this website.

 Some of these providers are based in, or transfer data to, the United States. Where we transfer personal information out of the UK, EEA or another region with transfer restrictions, we rely on the safeguards those providers have in place, such as Standard Contractual Clauses.

## 6. Messages we send you

**Service messages.** Booking an appointment puts it straight into your calendar, with the reschedule and cancel links in the event description — we do not send a separate booking confirmation email. Avegail then emails you within 24 hours about your design, and we may send reminders or necessary updates about your appointment. These are part of providing the service and are not marketing, so they are not subject to marketing opt-out — though you can ask us to switch reminder channels.

**Marketing.** We only send promotional emails or texts if you have opted in. Every marketing email includes an unsubscribe link, and you can reply STOP to any marketing text. Opting out of marketing does not cancel your appointment reminders. Message and data rates may apply to text messages.

## 7. How we share information

We do **not** sell your personal information, and we do not share it for cross-context behavioural advertising. We disclose information only:

- To the service providers listed in section 5, so they can perform their function.
- To our accountant, insurer or professional advisers where reasonably necessary.
- Where required by law, court order, or a valid request from a public authority.
- To protect the rights, safety or property of Gailerie, our clients, or the public.
- To a successor, if the business is ever sold or transferred — in which case this policy continues to apply until you are told otherwise.
- With your consent, for anything else.

## 8. Photographs of your nails

 We often photograph finished sets for our portfolio, this website and social media. These photographs normally show hands only and do not identify you by name.

- You may ask us not to photograph your nails, at any time and without giving a reason.
- We will not tag you, name you, or show your face without your explicit permission.
- If a photo of yours is already published and you want it removed, message our [Facebook](https://www.facebook.com/gailerienails) or [Instagram](https://www.instagram.com/gailerienails/) page and we will remove it from anything we control, as soon as reasonably possible.

## 9. Data retention

 We keep information only as long as we need it:

- **Client and appointment records** — for the duration of our relationship and for a reasonable period afterwards, so we can pick up where we left off and handle any dispute.
- **Financial records** — for the period required by tax law in our jurisdiction (commonly up to seven years).
- **Marketing contacts** — until you unsubscribe, plus a suppression record so we do not contact you again by mistake.
- **Enquiries that do not become bookings** — for a limited period, then deleted.
- **Analytics and cookie data** — per the cookie lifetimes in section 4.

## 10. Security

 We use reasonable technical and organisational measures to protect personal information, including encryption of the website in transit (HTTPS), access controls on our HubSpot account, strong authentication, and limiting access to the people who need it — which, for a business of this size, is a very short list.

 No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information and the law requires it, we will notify you and the relevant regulator without undue delay.

## 11. Your rights & choices

Depending on where you live, you may have the right to:

- **Access** — request a copy of the personal information we hold about you.
- **Correct** — have inaccurate or incomplete information fixed.
- **Delete** — ask us to erase your information, subject to records we must keep by law.
- **Port** — receive your information in a portable format.
- **Object or restrict** — object to processing based on legitimate interests, or ask us to pause it.
- **Withdraw consent** — at any time, without affecting processing already carried out.
- **Opt out of sale or sharing** — we do not sell or share personal information as those terms are defined under the CCPA/CPRA, so there is nothing to opt out of, but you may still submit a request.
- **Non-discrimination** — we will not treat you differently, or refuse service, because you exercised a privacy right.

 To make a request, message our [Facebook](https://www.facebook.com/gailerienails) or [Instagram](https://www.instagram.com/gailerienails/) page. We will verify your identity — usually by confirming details already on your client record — and respond within the time the law allows (generally 30 days, or 45 days under the CCPA/CPRA, extendable where permitted). An authorised agent may submit a request on your behalf with written proof of authority.

 If you are in the UK or EEA and are unhappy with how we have handled your information, you may complain to your local supervisory authority. We would appreciate the chance to resolve it with you first.

## 12. Children's privacy

 This website is intended for adults. We do not knowingly collect personal information from anyone under 16 through the site. Clients under 18 may be treated with the consent and, where appropriate, the presence of a parent or guardian, who provides the booking details on their behalf. If you believe a child has given us information without that consent, contact us and we will delete it.

## 13. Third-party links

 Our site links to other places — Facebook, Instagram and our scheduling page. Those services have their own privacy policies, and this policy does not cover what they do with your information. Please read theirs before using them.

## 14. Changes to this policy

 We may update this policy as the business, the law or our tools change. The "last updated" date at the top always reflects the current version. If a change materially affects how we use your information, we will make that clear on the site and, where required, ask for your consent again. Continuing to use the site after an update means you accept the revised policy.

## 15. Contact us

 Questions, requests or concerns about privacy:

- **Facebook:** [facebook.com/gailerienails](https://www.facebook.com/gailerienails)
- **Instagram:** [instagram.com/gailerienails](https://www.instagram.com/gailerienails/)
- **Post:** Gailerie, Camachiles Phase 2, Mabalacat City, Pampanga

 See also our [Terms of Service](https://www.gailerie.com/terms-of-service?hsLang=en).

![Gailerie](https://www.gailerie.com/hs-fs/hubfs/Logo.jpg?width=1024&height=1024&name=Logo.jpg) [Gailerie](https://www.gailerie.com/?hsLang=en)

Home-based nail artistry by Avegail Tongol. Gel polish, soft gel extensions and safe removal — done carefully, never rushed.

<https://www.facebook.com/gailerienails> <https://www.instagram.com/gailerienails/>

#### Explore

- [Booking Process](https://www.gailerie.com/#booking-process)
- [Our Services](https://www.gailerie.com/#services)
- [FAQ](https://www.gailerie.com/#faq)

#### Follow

- [Facebook](https://www.facebook.com/gailerienails)
- [Instagram](https://www.instagram.com/gailerienails/)

#### Location

- Camachiles Phase 2
- Mabalacat City
- Pampanga

#### Hours

- Tue, Thu, Fri   1pm – 7pm
- Saturday   10am – 3pm
- Mon, Wed, Sun   Closed

© 2026 Gailerie. All rights reserved.

[Privacy Policy](https://www.gailerie.com/privacy-policy?hsLang=en) [Terms of Service](https://www.gailerie.com/terms-of-service?hsLang=en)